KSC Website Survey

Share on Facebook Share on Twitter Share on Linkedin Email this link

Consultation has concluded

KSC website survey

As part of Council's ongoing improvement program and our commitment to creating better customer experiences we are conducting a review of our corporate website. We're looking at what information is currently on the site, what should be there and how it should be arranged.

Staff from across the organisation are working with a specialist consultant to review what our customers expect when they come to our website and the functionality other Councils are using.

Recommendations from this review will help Council create an improved customer experience and develop a business case to plan for a major upgrade to our website.

We need your feedback! Complete the survey and tell us the information you are looking for when you use Council's website. Surveys close Tuesday 7 May 2019.


As part of Council's ongoing improvement program and our commitment to creating better customer experiences we are conducting a review of our corporate website. We're looking at what information is currently on the site, what should be there and how it should be arranged.

Staff from across the organisation are working with a specialist consultant to review what our customers expect when they come to our website and the functionality other Councils are using.

Recommendations from this review will help Council create an improved customer experience and develop a business case to plan for a major upgrade to our website.

We need your feedback! Complete the survey and tell us the information you are looking for when you use Council's website. Surveys close Tuesday 7 May 2019.


  • CLOSED: This survey has concluded.

    This survey should take no more than 5-10 minutes. All answers will remain anonymous.

    The purpose of this questionnaire is to better understand your experiences, goals and pain points when interacting with Council, particularly online. We have just embarked on a process of re-designing our website, and your contribution will help us deliver a better customer experience.

    The survey closes at midnight, Tuesday 7 May 2019.

    Thank you for your time.

    Consultation has concluded
    Share on Facebook Share on Twitter Share on Linkedin Email this link