Our Financial Future

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Investigation into financial sustainability

Between August and October 2023 Council engaged with our community as part of an investigation into whether an application would be made to IPART for a Special Rate Variation. 

At the Ordinary Council Meeting on 21 November 2023 Council resolved to apply for a Special Rate Variation of 42.7% cumulative over three years. 

THIS PAGE HAS BEEN RETAINED FOR COMMUNITY REFERENCE AS TO HOW THAT DECISION WAS REACHED IN NOVEMBER

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Council is facing significant financial challenges over the next 10 years if we are going to meet the community expectations on service delivery and maintain or improve major assets like roads, bridges and community facilities.

Current estimates are the General Fund, where your rates are paid, will be in deficit totalling $103 million over the coming decade.

Since 2019 Council has been working on a financial sustainability program that has made the service delivery more efficient and reduced costs, but it has not closed the gap between income and expenses. Council is now forced to take urgent action and is considering having to make the difficult decision to apply to the Independent Pricing and Regulatory Tribunal (IPART) for a Special Rate Variation (SRV) that could take effect from July 2024.

What has caused the financial issues?

Many factors have contributed to making Council’s financial position unsustainable.

  • Rising cost of materials, labour and contractors.
  • Forecast loan borrowings to help fund the deficit and backlog of asset maintenance required, will now be impacted by rising interest rates.
  • Rate Pegging – the NSW Government restricts how much Councils can typically increase rates by, and in recent years rate rises haven’t kept up with inflation.
  • Millions in grant funded improvements post fires and floods means we need to put more away each year to save for maintenance and renewal – depreciation costs.
  • Community expectations are that maintenance and replacement of assets like roads, bridges and community facilities should be improved on current levels, requiring greater investment.

What options are being considered?

Council’s long term financial plan, adopted in June 2023, outlines three options for possible rate increases that deliver varying levels of improved financial position. All three options include a rate increase each year for three years between 2024 and 2026, which would then be permanently retained as the rating level. The increase would only apply to the General Fund (property rate) on your rates notice, and not the total bill amount.


 


Check Fact Sheet 3 to see the average impact on all rating categories.

More information:

Fact sheets

  1. What is Council doing to reduce costs?
  2. What caused the financial issues?
  3. The impact on all rating categories
  4. Rising property values and rates
  5. What changes with higher rates?
  6. Cost shifting

Common Questions - the answers to all the questions the community have raised.

Special Rate Variation Calculator

Read stories published about the investigation

Have a say:

Council will decide at the November 2023 meeting whether to apply to Independent Pricing and Regulatory Tribunal (IPART) for the SRV and if so, which option to apply for.

Read the background information and have your say by completing the survey and indicating your rating preferences or making a submission.

Visit Council staff at a pop-up stall to ask questions and have a say.

Book a Community Briefing. Your club or community group can invite Council staff to make a presentation and answer questions at your next meeting through September and October.

Next Steps:

Community education and engagement commences in August and closes on Sunday 29 October. A report will go to the November Council meeting to review the research, financial modelling and community feedback.

If Council decide to make an application for an SRV the application will be submitted in February 2024. IPART accept submissions from the community ahead of a determination expected in May 2024.


Investigation into financial sustainability

Between August and October 2023 Council engaged with our community as part of an investigation into whether an application would be made to IPART for a Special Rate Variation. 

At the Ordinary Council Meeting on 21 November 2023 Council resolved to apply for a Special Rate Variation of 42.7% cumulative over three years. 

THIS PAGE HAS BEEN RETAINED FOR COMMUNITY REFERENCE AS TO HOW THAT DECISION WAS REACHED IN NOVEMBER

------

Council is facing significant financial challenges over the next 10 years if we are going to meet the community expectations on service delivery and maintain or improve major assets like roads, bridges and community facilities.

Current estimates are the General Fund, where your rates are paid, will be in deficit totalling $103 million over the coming decade.

Since 2019 Council has been working on a financial sustainability program that has made the service delivery more efficient and reduced costs, but it has not closed the gap between income and expenses. Council is now forced to take urgent action and is considering having to make the difficult decision to apply to the Independent Pricing and Regulatory Tribunal (IPART) for a Special Rate Variation (SRV) that could take effect from July 2024.

What has caused the financial issues?

Many factors have contributed to making Council’s financial position unsustainable.

  • Rising cost of materials, labour and contractors.
  • Forecast loan borrowings to help fund the deficit and backlog of asset maintenance required, will now be impacted by rising interest rates.
  • Rate Pegging – the NSW Government restricts how much Councils can typically increase rates by, and in recent years rate rises haven’t kept up with inflation.
  • Millions in grant funded improvements post fires and floods means we need to put more away each year to save for maintenance and renewal – depreciation costs.
  • Community expectations are that maintenance and replacement of assets like roads, bridges and community facilities should be improved on current levels, requiring greater investment.

What options are being considered?

Council’s long term financial plan, adopted in June 2023, outlines three options for possible rate increases that deliver varying levels of improved financial position. All three options include a rate increase each year for three years between 2024 and 2026, which would then be permanently retained as the rating level. The increase would only apply to the General Fund (property rate) on your rates notice, and not the total bill amount.


 


Check Fact Sheet 3 to see the average impact on all rating categories.

More information:

Fact sheets

  1. What is Council doing to reduce costs?
  2. What caused the financial issues?
  3. The impact on all rating categories
  4. Rising property values and rates
  5. What changes with higher rates?
  6. Cost shifting

Common Questions - the answers to all the questions the community have raised.

Special Rate Variation Calculator

Read stories published about the investigation

Have a say:

Council will decide at the November 2023 meeting whether to apply to Independent Pricing and Regulatory Tribunal (IPART) for the SRV and if so, which option to apply for.

Read the background information and have your say by completing the survey and indicating your rating preferences or making a submission.

Visit Council staff at a pop-up stall to ask questions and have a say.

Book a Community Briefing. Your club or community group can invite Council staff to make a presentation and answer questions at your next meeting through September and October.

Next Steps:

Community education and engagement commences in August and closes on Sunday 29 October. A report will go to the November Council meeting to review the research, financial modelling and community feedback.

If Council decide to make an application for an SRV the application will be submitted in February 2024. IPART accept submissions from the community ahead of a determination expected in May 2024.


Long term financial sustainability is not an easy subject and Council understand that in challenging economic times the community are likely to have many questions. Some of the most common questions have been reviewed and published throughout the engagement, available on the right-hand side of this page. 

Submit your questions not already covered and we'll respond to you and update the site. 

* Note: Questions are presented unedited and as provided by community representatives.

  • Share What does Kempsey Cinema cost ratepayers? on Facebook Share What does Kempsey Cinema cost ratepayers? on Twitter Share What does Kempsey Cinema cost ratepayers? on Linkedin Email What does Kempsey Cinema cost ratepayers? link

    What does Kempsey Cinema cost ratepayers?

    7 months ago

    A one-off financial contribution of $2 million was made in 2018 to the construction of the Kempsey cinema and Council has no ongoing ownership, operating or maintenance responsibility for the facility.

    Bringing a cinema to Kempsey CBD was debated and reviewed by Council many times where they weighed up the economic impact, the proposed benefits and the very mixed community feedback.

    Investing in the cinema aligned with strategic plans in place and benefits the Kempsey economy by making it a more appealing place to live and invest through:

    • Offering attractive and contemporary social experiences, on par with neighbouring regions.
    • Providing additional incentives for both locals and tourists to explore and spend in Kempsey.
    • Cultivating an environment beneficial to the growth and establishment of other businesses within Kempsey.
    • Providing the opportunity for social and cultural enrichment for community through a modern entertainment complex.
  • Share Why is there no option to oppose rate rise??????? on Facebook Share Why is there no option to oppose rate rise??????? on Twitter Share Why is there no option to oppose rate rise??????? on Linkedin Email Why is there no option to oppose rate rise??????? link

    Why is there no option to oppose rate rise???????

    Josie asked 7 months ago

    The survey is based on the experiences of many councils that either are currently or have previously investigated a Special Rate Variation.

    In question 6 ‘If Council was to apply for a Special Rate Variation which of the options is your preference?’, the "Other" choice allows ratepayers the chance to express their opposition towards all three proposed scenarios.

    Additionally, you have the option to voice your opposition in the comments fields or submit a separate formal response specifically opposing the Special Rate Variation.

  • Share What components of a total rates bill are mandated by the State government? on Facebook Share What components of a total rates bill are mandated by the State government? on Twitter Share What components of a total rates bill are mandated by the State government? on Linkedin Email What components of a total rates bill are mandated by the State government? link

    What components of a total rates bill are mandated by the State government?

    7 months ago

    Please see below video.


  • Share How does Council apply increases in UCV’s to calculating rates? It is understood that some sort of ‘averaging’ of UCV’s across the Shire is applied to properties with rates on any particular property being calculated above or below the ‘average’? Please explain on Facebook Share How does Council apply increases in UCV’s to calculating rates? It is understood that some sort of ‘averaging’ of UCV’s across the Shire is applied to properties with rates on any particular property being calculated above or below the ‘average’? Please explain on Twitter Share How does Council apply increases in UCV’s to calculating rates? It is understood that some sort of ‘averaging’ of UCV’s across the Shire is applied to properties with rates on any particular property being calculated above or below the ‘average’? Please explain on Linkedin Email How does Council apply increases in UCV’s to calculating rates? It is understood that some sort of ‘averaging’ of UCV’s across the Shire is applied to properties with rates on any particular property being calculated above or below the ‘average’? Please explain link

    How does Council apply increases in UCV’s to calculating rates? It is understood that some sort of ‘averaging’ of UCV’s across the Shire is applied to properties with rates on any particular property being calculated above or below the ‘average’? Please explain

    7 months ago

    The Unimproved Capital Value (also referred to as unimproved land value), or UCV is the estimated value of the underlying land which a property is built upon, excluding any improvements on the land such as the dwelling itself and other structures. In summary, it is the same as the “Land value” that you find on your rates notice.

    Please see below video on calculating rates.


  • Share How are rates calculated in terms of base rate, UCV, water connection and consumption, sewer connection and waste services, etc? on Facebook Share How are rates calculated in terms of base rate, UCV, water connection and consumption, sewer connection and waste services, etc? on Twitter Share How are rates calculated in terms of base rate, UCV, water connection and consumption, sewer connection and waste services, etc? on Linkedin Email How are rates calculated in terms of base rate, UCV, water connection and consumption, sewer connection and waste services, etc? link

    How are rates calculated in terms of base rate, UCV, water connection and consumption, sewer connection and waste services, etc?

    7 months ago

    Please see below video on calculating rates.


    As per the IP&R legislation, all Fees and Charges, including base rates and the ad valorem component are documented in the Schedule of Fees and Charges which must be publicly exhibited and adopted by Council prior to June 30 each year. 

    Corporate planning, performance and budget - Kempsey Shire Council working with the Macleay Valley community (nsw.gov.au)

  • Share How are residential and business total Rate Notices are calculated? on Facebook Share How are residential and business total Rate Notices are calculated? on Twitter Share How are residential and business total Rate Notices are calculated? on Linkedin Email How are residential and business total Rate Notices are calculated? link

    How are residential and business total Rate Notices are calculated?

    7 months ago


  • Share What rate costs are state mandated? (swimming pools, on-site sewerage treatment) on Facebook Share What rate costs are state mandated? (swimming pools, on-site sewerage treatment) on Twitter Share What rate costs are state mandated? (swimming pools, on-site sewerage treatment) on Linkedin Email What rate costs are state mandated? (swimming pools, on-site sewerage treatment) link

    What rate costs are state mandated? (swimming pools, on-site sewerage treatment)

    7 months ago

    Property rates are subject to rate peg and the Local Government Act in terms of how they are calculated. See below video on calculating rates. 


    All other charges are outlined in the Schedule of Fees and Charges, which indicates those that are legislated either through multiple sections of the Local Government Act, Public Health Act, Environment Offences Act, EP&A Act or other legislative requirements. 

    The Schedule of Fees and Charges contains codes and explanations for each fee or charge as to calculation basis. 

    Fees and charges where Council has discretion are reviewed by staff each year as part of the budget development process. Principles of cost recovery, affordability and collection practicality are applied in consideration of any changes, ahead of the draft document being publicly exhibited and adopted by Council. 

  • Share Why the 33% increase in staff numbers (255 to 340)? on Facebook Share Why the 33% increase in staff numbers (255 to 340)? on Twitter Share Why the 33% increase in staff numbers (255 to 340)? on Linkedin Email Why the 33% increase in staff numbers (255 to 340)? link

    Why the 33% increase in staff numbers (255 to 340)?

    7 months ago


    Council’s total headcount, as reported in Part B of its published Annual Report, have increased from 287 as of 30 June 2018 to 361 as of 30 June 2022. 

    The composition of these staff numbers is detailed in the table below. It should be noted that these numbers include all functions (such as Water, Sewer and Waste) and not just those functions to which general fund rates apply.

    Position Breakdown2021-222020-212019-202018-192017-18
    No. of Full-time positions268262256261250
    No. of Part-time positions2924242122
    No. of Temporary Part-time positions45734
    No. of Temporary Full-time time positions472726301
    No. of Casual time positions1314121510
    TOTAL361332325330287

    The majority of the increased staffing numbers over this 5-year period relate to temporary full-time positions. These are not permanent positions but rather positions which are for a defined period of time (i.e. project based roles).

    There are a number of factors which explain the increase as noted below:

    • The 2018 figure includes a significant number of unfilled vacant positions that coincided with Council’s management change and impending restructure. Vacant positions were left open during this transition period to create maximum flexibility for the new management team. 
    • These carried over vacancies were in many cases filled in the first year of the new structure, which explains the increase in full-time positions in the first year from 2018 to 2019.
    • In line with the principles of the Financial Sustainability Program and Council’s Workforce Management Plan a reliance on external staff (labour hire, contractors) has been addressed with the employment of qualified staff. This has increased the overall headcount but reduced external costs associated with contractors and labour hire.
    • Some of these newly created internal technical positions are in Water and Sewer, which does not impact the General Fund. 
    • Council has received grant funding for almost four years to employ temporary fulltime staff focused on disaster preparedness and recovery. 
    • As per Initiative 13 of the Financial Sustainability Program Council has established a Project Management Office to improve project efficiency and delivery standards for major capital works programs, many of which are grant funded for disaster recovery, or funded through holiday park revenue. This initiative has resulted in time and budget efficiencies particularly in comparison to outsourcing project management to consultants and contractors.
    • Council have taken advantage of State and Federal Government employment schemes offering rebates for trainee and apprentice positions. This creates career paths targeted predominantly at young people, offering benefits to the wider Kempsey community.  
    • A number of regulatory changes have legislated additional local government positions, such as an Internal Auditor, Integrated Planning and Reporting Officer 
    •  Additional resources have been added to emerging fields that aim to manage risk and increase professionalism compared to previous staffing structures. For example roles have been added in IT Support, Cyber Security, Asset Management and WH&S.
    • Increased Rangers has responded to community calls for greater compliance and regulation, particularly in regard to parking and dog management. 
    • Acquisition of the Slim Dusty Centre has increased the workforce. 
    • Significant increases in the size of the capital works program being delivered, much of which has been grant funded, has resulted in staffing increases in operational and support staff such as finance, engagement and human resources. 
  • Share Can Council provide an indicative small sample of rate charges in Hat Head, Crescent Head, SWR and Stuarts Point (say 10 individual unidentified properties) as it appears likely that most rates in these areas will exceed $5,000. on Facebook Share Can Council provide an indicative small sample of rate charges in Hat Head, Crescent Head, SWR and Stuarts Point (say 10 individual unidentified properties) as it appears likely that most rates in these areas will exceed $5,000. on Twitter Share Can Council provide an indicative small sample of rate charges in Hat Head, Crescent Head, SWR and Stuarts Point (say 10 individual unidentified properties) as it appears likely that most rates in these areas will exceed $5,000. on Linkedin Email Can Council provide an indicative small sample of rate charges in Hat Head, Crescent Head, SWR and Stuarts Point (say 10 individual unidentified properties) as it appears likely that most rates in these areas will exceed $5,000. link

    Can Council provide an indicative small sample of rate charges in Hat Head, Crescent Head, SWR and Stuarts Point (say 10 individual unidentified properties) as it appears likely that most rates in these areas will exceed $5,000.

    7 months ago

    Please see below.

    Location

    Number of assessments

    Average General Fund rates

    Crescent Head

    927

    $2,151

    Hat Head

    302

    $1,836

    South West Rocks

    3,068

    $1,404

    Stuarts Point

    410

    $1,223

    Various scenarios can be undertaken by simply entering different land values into the rates calculator.

    Also, see page 4 of Revenue Policy 2023-24 for more detail. 

    This breakdown forms part of the data set that is being independently analysed to help determine if our community has capacity to pay additional rates. 

  • Share How many Council staff are employed in “outside” work V’s employees on “inside” work? How is the productivity of employees assessed, particularly “inside” staff? on Facebook Share How many Council staff are employed in “outside” work V’s employees on “inside” work? How is the productivity of employees assessed, particularly “inside” staff? on Twitter Share How many Council staff are employed in “outside” work V’s employees on “inside” work? How is the productivity of employees assessed, particularly “inside” staff? on Linkedin Email How many Council staff are employed in “outside” work V’s employees on “inside” work? How is the productivity of employees assessed, particularly “inside” staff? link

    How many Council staff are employed in “outside” work V’s employees on “inside” work? How is the productivity of employees assessed, particularly “inside” staff?

    7 months ago


    DepartmentOffice BasedOperationalTotal
    Corporate and Commercial3.86
    3.86
    Commercial Business12.243.0015.24
    Community Partnerships29.06
    29.06
    Corporate Performance12.80
    12.80
    Corporate Services19.079.0028.07
    Governance and Information Services19.60
    19.60
    General Manager3.00
    3.00
    Operations and Planning3.00
    3.00
    Development and Compliance22.244.6026.84
    Infrastructure Delivery6.4082.0088.40
    Strategic and Asset Planning16.301.0017.30
    Utilities2.00
    2.00
    Waste2.607.009.60
    Water and Sewer12.0056.0068.00
    Totals164.17162.60326.77


    * Data does not include casuals, but does include temporary staff, trainees and cadets. 

    All Council staff, from the Directors through all staffing levels, undertake Annual Performance reviews that are a crucial tool for managing and developing the Council’s workforce. When conducted effectively, they can contribute to improved employee engagement, productivity, and long-term success for both individuals and the whole organisation. 

    These reviews involve:

    • Assessment of employee performance against agreed Key Performance Indicators (KPIs)
    • Goal setting in line with the Council’s values and strategic plan including current projects and budgets
    • Development and training
    • Motivation and morale
    • Improvement and accountability
    • Succession planning


    A mid-year review is conducted as part of the ongoing process of performance management. Compliance and outcome reporting is provided to the Executive Leadership Team with all data recorded in Council’s People and Culture systems.